DIRECT BILLING MADE EASY

Insurance and Billing

Bring your insurance card or policy details to your appointment, and we'll submit the claim on your behalf, no paperwork, no reimbursement forms to chase down later.

WE DIRECT BILL MOST MAJOR INSURERS

We regularly bill Pacific Blue Cross, Sun Life, Manulife, Green Shield, Canada Life

Don't see your provider listed? We add new insurers regularly, call or bring your policy information and we'll confirm your coverage before your appointment.

We also direct bill:

  • MSP (for eligible exams, such as children, seniors, and certain medical conditions)

  • BC's Healthy Kids Program, which covers eye exams and a basic pair of glasses for eligible children

  • First Nations Health Authority benefits

  • Ministry covered individuals (low income or disability)

  • Medavie for RCMP members, veterans, and IFHP for exams and glasses

If you're not sure what you qualify for, just ask, we'll help you figure it out.

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Frequently Asked Questions

Do I need to pay upfront and get reimbursed?

No, if we direct bill your insurer, you typically only pay the difference (if any) at your appointment.


What if my insurer isn't listed above?

Bring your policy details or insurance card and we'll confirm your coverage and bill on your behalf whenever possible.


Are eye exams covered by MSP?

For most adults, no, but children, seniors, and people with certain medical conditions may qualify. We can help confirm your eligibility. There is often a co-pay that most extended insurance providers will cover


Does the Healthy Kids Program cover a full pair of glasses?

It covers a basic pair of glasses and a comprehensive eye exam at no cost to eligible families. Ask us for details.

Ready For Your Next Eye Exam?

Book online in a couple of clicks, or give us a call, we're happy to help.